| Limits
There is a 200 hourly email limit per domain, this
limit is also applied towards mailman. If you send over this
amount in any hour most of the e-mails will bounce back with
a undeliverable error.
Many of our servers have a 60 pop checks per hour limit per
domain. If you go over this you're likely to get a wrong password
error message saying login incorrect. Just wait an hour and
it will automatically unlock you. to prevent this from happening
again make sure to disable auto checking or at least set it
to something higher such as 10 minutes.
Any mailing list larger than 5,000 will require a semi dedicated
or dedicated hosting solution from us. Note: dividing one
large list into smaller lists to get below this limit is not
allowed.
Mailing Lists Rules
1. Anytime you're sending a message no matter how large your
e-mail list is you must throttle it. We recommend you throttle
it to at the very least sending 1 email every 6 seconds. If
the mailing list software you're using does not allow you
to throttle you must switch to something else. We recommend
phplist which can be found in your control panel under fantastico.
If you do not throttle and you try sending let's say 500 emails
the server will try sending all 500 in 1 second which is not
possible. This will cause the server load to go very high
and for the entire server to be sluggish until this process
is completed. It is our job to keep the server up and running
without being sluggish. Anyone who causes the servers load
to go high will be suspended and the process will be terminated.
If you choose not to throttle you will most likely be suspended
for crashing the server.
2. Any mailing list over 900 emails is only allowed to be
sent to during off-peak times to prevent high server loads.
Off peak times qualify as all day Saturday and Sunday, and
1am - 8 am eastern time M-F.
3. You are not allowed to mail to a mailing list you were
given or purchased. This is spamming because they never agreed
to you personally sending them mail. We do not care how you
justify it. This is spam and will result in termination of
the offending account.
4. Any unsolicited e-mail being sent will result in termination
of the offending account. We take a zero tolerance stance
against sending of unsolicited e-mail.
5. Any mailling list MUST comply with all guidelines set forth
by the United States. These can be found at: http://www.ftc.gov/bcp/conline/pubs/buspubs/canspam.htm
6. No Direct SMTP mailers are allowed. An example of this
is DarkMailer. Any mail should be relayed through the local
MTA (localhost:25) for further delivery by the server and
not done directly by scripts.
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